Getting Past a Revenue Slowdown

How we lifted revenues by 30% over 4 months for a DTC Meal Subscription Brand

The Problem

The client was experiencing a plateauing revenue

About

The client is a meal subscription service that achieved rapid growth.

Challenge

The company struggled to scale beyond 4 mil ARR no clear path

Goal

30% increase in revenue and reach 500k in monthly revenue

Lack of clarity

Despite monthly traffic of 7,274 visits and 1,573 customers low understanding of what worked

Difficulty in scaling

Struggling to identify effective growth strategies to achieve the next level of growth

Growing competition

After being a market leader for a few years, they FACED STIFF COMPETITION from competitors

The results

90 - day results

FACEBOOK ADS

17

ROAS

$40,000/m

Revenue Generated

GOOGLE ADS

12

ROAS

$139,114.37/m

Revenue Generated

EMAIL MARKETING

16%

Website traffic share

$15,000/m

Revenue Generated

Conversion Rate
Optimization

40%

Lift in conversion rate

MOM (Sep to Oct)

Lift in conversion rate

Approach

Unpacking the thought-process & methodology

We used the Discovery Kitchen Growth recipe to create a systematic, research-backed and transparent system to grow the business

Growth Gaps

Identify revenue leaks and missed opportunities

Growth Levers

Brand strengths & core USPs

Growth Operations

Lean design, development & testing

Growth Accelerator

Optimize for cost-effective scaling

Growth Tracker

Data based decision making

Strategy

How we created a roadmap for short-term growth?

To bring growth in the short term, we conducted an audit to identify the brand’s inherent strengths, which we call Growth levers. These are core USPs of the business that could bring us impactful results and predictable short-term revenue.

For each strength, we identified our core strategy and a single tactic to focus on.

Strengths (Growth levers)

1. Highly customizable offerings

2. High intent traffic

3.  Customer base of 3500

Strategy

Highlight USPs - Personalization & flexible ordering 

Reduce friction in onboarding and conversions

Re-engage old customers with special offers and meal credits 

Tactic

Paid Advertising

CRO experiments

Email marketing

CRO

CRO Experiments

Despite good traffic, their website struggled with linear revenue growth, traced back to a poor purchase journey. Our deep analysis revealed user difficulties in completing purchases. Addressing this, we designed an improved, user-friendly purchase journey with the new website.

Implementation

How we deployed the strategy across different channels

Our growth team then dove into lean deployment and testing - we call this Growth operations. We ran it for 4-6 weeks, without going into any major structural website changes or additional media spending. 

+

Paid Advertising

Revamped ad creatives (3x) to spotlight customization, doubling engagement on Facebook and Google Ads

CRO Experiments (VWO)

Executed 5 VWO experiments, reducing onboarding friction by 20% for high-intent traffic.

Email Marketing

(Klaviyo + Brevo)

Launched 3 targeted email flows, re-engaging 3500 customers and boosting repeat business by 10%.

Paid Advertising

Facebook Ads

We launched client's Facebook campaigns targeting the most active audience on the platform. Initially, our focus was on educating the cold audience about the brand, building top-of-funnel awareness, and warming up the pixel through multiple campaign tests.

The strategy then evolved to figure out most successful campaign. Key elements of our experimentation to identify these winning campaigns included:

Testing various conversion

events.

Refining ad copies for better

engagement.

Innovating with creative elements.

Tailoring audiences for optimal

reach.

Getting Past a Revenue Slowdown

How we lifted revenues by 30% over 3 months for a DTC Meal Subscription Brand

The Problem

The client was experiencing plateauing revenue

About

The client is a daily meal subscription service that achieved rapid growth.

Goal

30% increase in revenue and reach $500k in monthly revenue

Challenge

The company struggled to scale beyond 4 mil ARR

Lack of clarity

Despite monthly traffic of 7,274 visits and 1,573 customers low understanding of what worked

Difficulty in scaling

Struggling to identify effective growth strategies to achieve the next level of growth

Growing competition

After being a market leader for a few years, they FACED STIFF COMPETITION from competitors

The Problem

The client was experiencing plateauing revenue

About

The client is a daily meal subscription service that achieved rapid growth.

Goal

30% increase in revenue and reach $500k in monthly revenue

Challenge

The company struggled to scale beyond 4 mil ARR

Lack of clarity

Despite monthly traffic of 7,274 visits and 1,573 customers low understanding of what worked

Difficulty in scaling

Struggling to identify effective growth strategies to achieve the next level of growth

Growing competition

After being a market leader for a few years, they FACED STIFF COMPETITION from competitors

The results

90 - day results

90 - day results

FACEBOOK ADS

17

ROAS

$80,000/m

Incremental Revenue Generated

GOOGLE ADS

12

ROAS

$139,114.37/m

Incremental Revenue Generated

EMAIL MARKETING

16%

Website traffic share

$15,000/m

Revenue Generated

Conversion Rate
Optimization

40%

Lift in conversion rate

MOM (Sep to Oct)

Approach

Unpacking the thought-process & methodology

Unpacking the thought-process & methodology

We used the Discovery Kitchen Growth recipe to create a systematic, research-backed and transparent system to grow the business

We used the Discovery Kitchen Growth recipe to create a systematic, research-backed and transparent system to grow the business

Growth Gaps

Identify revenue leaks and

missed opportunities

Growth Levers

Brand strengths & core USPs

Growth Accelerator

Optimize for cost-effective scaling

Growth Tracker

Data based decision

making

Growth Operations

Lean design, development & testing

Growth Accelerator

Optimize for cost-effective scaling

Growth Tracker

Data based decision

making

Diagnosis

How we identified revenue leaks & gaps 

How we identified revenue leaks & gaps 

We combed through historical business data to spot gaps we can focus on to improve in the short term  We call it Growth Gaps - These are unoptimized areas and missed opportunities.

We combed through historical business data to spot gaps we can focus on to improve in the short term  We call it Growth Gaps - These are unoptimized areas and missed opportunities.

Unscalable

acquisition channels

Unscalable acquisition channels

High-reliance on word-of-mouth acquisition and untapped 

Ad-hoc

tactics

Ad-hoc tactics

No clear plan or long-term strategy for growth

No clear plan or long-term strategy for growth

Lack of

unified tracking

Lack of unified tracking

Marketing decisions were made without clear analytics and reporting

Confusing User
Experience

Confusing User Experience

Website’s UX was complex, turning potential customers away

Assess your brands growth

Our DTC growth scorecard will help you find your growth gaps and strengths. Get a personalized roadmap to reach your next goal.

Assess your brands growth

Our DTC growth scorecard will help you find your growth gaps and strengths. Get a personalized roadmap to reach your next goal.

Strategy

How we created a roadmap for short-term growth?

How we created a roadmap for short-term growth?

To bring growth in the short term, we conducted an audit to identify the brand’s inherent strengths, which we call Growth levers. These are core USPs of the business that could bring us impactful results and predictable short-term revenue.

To bring growth in the short term, we conducted an audit to identify the brand’s inherent strengths, which we call Growth levers. These are core USPs of the business that could bring us impactful results and predictable short-term revenue.

For each strength, we identified our core strategy and a single tactic to focus on.

For each strength, we identified our core strategy and a single tactic to focus on.

Strengths (Growth levers)

1. Highly customizable

offerings

2. High intent

traffic

3.  Customer base

of 3500

Strategy

Highlight USPs - Personalization & flexible ordering 

Reduce friction in onboarding and

conversions

Re-engage old customers with special offers and meal credits 

Tactic

Paid Advertising

CRO experiments

Email marketing

Implementation

How we deployed the strategy across different channels

How we deployed the strategy across different channels

Our growth team then dove into lean deployment and testing - we call this Growth operations. We ran it for 4-6 weeks, without going into any major structural website changes or additional media spending. 

Our growth team then dove into lean deployment and testing - we call this Growth operations. We ran it for 4-6 weeks, without going into any major structural website changes or additional media spending. 

+

Paid Advertising

Revamped ad creatives (3x) to spotlight customization, doubling engagement on Facebook and Google Ads

CRO Experiments (VWO)

Executed 5 VWO experiments, reducing onboarding friction by 20% for high-intent traffic.

Executed 5 VWO experiments, reducing onboarding friction by 20% for high-intent traffic.

Email Marketing (Klaviyo + Brevo)

Launched 3 targeted email flows, re-engaging 3500 customers and boosting repeat business by 10%.

Paid Advertising

Facebook Ads

Facebook Ads

We launched client's Facebook campaigns targeting the most active audience on the platform. Initially, our focus was on educating the cold audience about the brand, building top-of-funnel awareness, and warming up the pixel through multiple campaign tests.

We launched client's Facebook campaigns targeting the most active audience on the platform. Initially, our focus was on educating the cold audience about the brand, building top-of-funnel awareness, and warming up the pixel through multiple campaign tests.

The strategy then evolved to figure out most successful campaign. Key elements of our experimentation to identify these winning campaigns included:

Testing various conversion events.

Refining ad copies for better engagement.

Innovating with creative elements.

Tailoring audiences for optimal reach.

CRO

CRO Experiments

CRO Experiments

Despite good traffic, their website struggled with linear revenue growth, traced back to a poor purchase journey. Our deep analysis revealed user difficulties in completing purchases. Addressing this, we designed an improved, user-friendly purchase journey with the new website.

Despite good traffic, their website struggled with linear revenue growth, traced back to a poor purchase journey. Our deep analysis revealed user difficulties in completing purchases. Addressing this, we designed an improved, user-friendly purchase journey with the new website.

Emails

Email Marketing

Email Marketing

Previously underutilized, email marketing became a pivotal tool once we assumed control. We established a strategy centered on multiple automations and campaigns, aiming to engage both new and existing customers with the latest offers and product launches. Our approach was grounded in thorough testing and focusing on effective tactics.

Previously underutilized, email marketing became a pivotal tool once we assumed control. We established a strategy centered on multiple automations and campaigns, aiming to engage both new and existing customers with the latest offers and product launches. Our approach was grounded in thorough testing and focusing on effective tactics.

Enhancing welcome and cart abandonment series.

A/B testing with subject lines for optimal audience engagement.

A/B testing with subject lines for optimal

audience engagement.

Experimenting with email designs.

Refining Calls to Action (CTAs).

Determining the most effective sending time for email campaigns.

Determining the most effective sending

time for email campaigns.

Scaling

How we minimized costs & improved efficiency?

How we minimized costs & improved efficiency?

Next, we moved from optimization to more impactful changes - we call this Growth accelerator. We double down on data collected via ad testing, email marketing and CRO experiments.

Next, we moved from optimization to more impactful changes - we call this Growth accelerator. We double down on data collected via ad testing, email marketing and CRO experiments.

Continuous optimization

Continuous optimization

Ad Creative Enhancement

Ad Creative Enhancement

Iteratively optimized creatives to find

winning ads

Iteratively optimized creatives to find winning ads

Audience Refinement

Fine-tuned targeting for optimal engagement and conversions

Budget Management

Dynamically adjusted bids for peak ROAS, reallocating budgets strategically

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Choose a course based on your appetite

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Choose a course based on your appetite

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Recommendations for 1 product page

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Management

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Management

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Unlimited channels

Team of 4 experts

Bi-weekly business insights

Custom Dashboard

Unlimited creative testing

Conversion
Rate Optimization
Conversion
Rate Optimization

Increase your profits without increased ad spend

$1,500/month + 15% of increased revenue

Any platform

Custom recommendations

Experiment design + development

Boost your CVR, AOV & LTV

100% Done-For-You

Emails

Email Marketing

Previously underutilized, email marketing became a pivotal tool once we assumed control. We established a strategy centered on multiple automations and campaigns, aiming to engage both new and existing customers with the latest offers and product launches. Our approach was grounded in thorough testing and focusing on effective tactics.

Enhancing welcome and

cart abandonment series.

A/B testing with subject lines for optimal audience engagement.

Experimenting with email

designs.

Refining Calls to Action (CTAs).

Determining the most effective sending time for email campaigns.

Scaling

How we minimized costs & improved efficiency?

Next, we moved from optimization to more impactful changes - we call this Growth accelerator. We double down on data collected via ad testing, email marketing and CRO experiments.

Continuous optimization

Ad Creative Enhancement

Iteratively optimized creatives to find winning ads

Audience Refinement

Fine-tuned targeting for optimal engagement and conversions

Budget Management

Dynamically adjusted bids for peak ROAS, reallocating budgets strategically

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Or even better ones, with Discovery Kitchen

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© 2023 Discovery Kitchen

© 2023 Discovery Kitchen

© 2023 Discovery Kitchen